New feature – booking Activity Log
We've added an Activity Log to bookings, so you can get a clear, chronological view of any changes made, who made them, and when.
28 agency software options that will help you run a successful agency
You can’t have a hair salon without scissors. A repair shop without a toolbox. An airport without airplanes. And these days, you can’t have an agency without agency software—the digital tools that empower agency teams to…
7 scarily good features PMs can’t live without
Every freakishly efficient project manager has a few special tricks up their sleeves. Naturally, we’re talking about the tools that will prevent even the doomed projects from seeing an early grave. So if you don’t want…
Guru Gathering 2023: A look behind the scenes at our team retreat in Barcelona
It was that time of the year. Guru Gathering time. If you’ve been following our journey you might already know exactly what that means. But if you haven’t, it’s our annual team retreat that brings our…
Agency utilization rate: 9 steps to increasing billable time
Agency utilization rate is a key performance metric that can make or break an agency’s performance. It’s often said that you can’t improve what you aren’t measuring—your agency utilization rate is a near-perfect example of that…
An all-new Dashboard that’s all about you
The Dashboard has been completely redesigned to focus on the everyday information that matters most to you. Get a crystal clear view of your personal schedule and turn your attention to the most important action items in each day.
Agency traffic managers: What they do and why they (really) matter
Hear the words “traffic manager” and you might think of someone standing on a freeway, wearing headphones and an orange vest, while using wands to direct people and keep them moving. When it comes to an…
Building bonds: A founder’s take on our annual team retreat
Since Resource Guru launched in 2012, our mission has always been crystal clear—to be a magical and insightful guru, helping teams do their best work in a happier, healthier way. Even back then, we had work-life…
31 agency challenges and how to tackle them
Running an agency is not exactly a walk in the park. Agencies face plenty of challenges—spanning from cultural problems to client issues. The best way to deal with agency challenges? Head on. That starts with acknowledging…
Agency client retention guide (with 8 strategies and expert tips)
Have you mastered the art of acquiring new clients for your agency? That’s only half the battle. Retaining clients is where many agencies slip up, missing out on consistent revenue through lasting client relationships. A 5%…
New Schedule permissions, upgraded time off emails, approval reminders, and more
We've updated Schedule permissions and upgraded our emails to make time off changes and pending approvals more visible. Get the lowdown on our latest product updates.
Agency capacity planning: 11 steps to better margins
Capacity planning plays a key role in agency profitability. Do it well and you’re looking at some healthy margins and business growth. Do it less well? Now, you’re looking at some serious employee, culture, and workflow…
Agency growth: 10 things to consider (+ expert tips)
Agency growth is about managing lots of moving parts—and managing them well. But then there’s the big question: revenue. How do you bring in more clients to keep growing sustainably? This guide is designed to walk…
Agency tech stack: 44 solutions to supercharge your teams
Building your agency tech stack isn’t easy. You have to think about the usability and adoption for both your team and your clients. Between personal preferences and processes, it will seem impossible to please everyone. With…
Agency process guide: Mastering your agency processes
There’s work and then there’s all the tasks that go into making that work possible: soliciting feedback, fielding approvals, sitting in meetings, and sometimes Slacking your colleagues to align on a project. The problem is that…